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Opening for Customer Service Executive at Nykaa | Voice, Chat, Email Process

Opening for Customer Service Executive at Nykaa | Voice, Chat, Email Process

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Customer Service Location: Mumbai

Candidate should have 1 – 3 years of experience

Answer general customer inquiries thought calls, chat, emails until inquiry is closed.

Manage customer accounts including assisting customers with information regarding their order history, order status, and all other standard requests received.

Maintain customer service log, tracking all incoming inquiries and detailing out customer requests.

Aggregate and report on customer service trends quarterly to sales, technology, design, and merchandising.

Mail us your resume at [email protected]

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