Cognizant hiring fresher graduates with strong written/verbal communication skills and having good knowledge of computing fundamentals for Graduate Trainee position.
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Job Position: Graduate Trainee
Qualification: Any Graduate (2019, 2020 & 2021 batch)
Experience: Freshers
Industry Type: IT-Software, Software Services
Functional Area: IT Software – Customer/Technical Support
Employment Type: Full Time, Permanent
Job Location: India
Requirements:
- Strong written/verbal communication skills.
- An ability to demonstrate knowledge of computing fundamentals,
- Strong understanding of IT Infrastructure.
Responsibilities
- Responsible for providing IT Infrastructure support covering cloud and on premise products like Windows, Azure, MS Office and other business applications to our global customers.
- Collaborate with 5.6+ Million Users globally to ensure seamless functioning of business.
- Work in partnership with various business domains like Banking, Finance, Insurance, Communications, Media, Retail, HealthCare, Life Sciences, Technology Consulting etc.
- Provide expert solutions on infrastructure, applications, hardware and software installations and networking queries
- Accountable for gathering information through client conversation and ensuring optimal resolution.
- Engage in business interactions with end users to provide innovative approaches.
- Evaluate the critical needs of the users and provide quality deliverables to enhance user satisfaction.
- Clarify user queries and work collaboratively to ensure there is no business impact.
- Using high level of problem solving and critical thinking skills to engage in time-bound tasks.
- Industry standard business hours with rotational shifts to support global customers.
- Delivery locations across India encouraging relocation based on business requirement.
Interested candidates apply below. apply before the link expires.
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